If you see an error while trying to log in to Cut0, it’s usually caused by one of the following:
- Login details not matching our records – Even a small typo in your email address or password can cause a failed attempt, and passwords are sensitive to uppercase and lowercase letters. Remember, you must use the primary email linked to your account to log in. If you’ve switched to another address and need it to be your main one, see How can I set a new primary email for my Cut0 account?
- Forgotten of lost password – If you no longer remember your account password, Cut0 won’t be able to sign you in. You can set a new one by selecting Forgot your password? on the Login screen. For full instructions, see How do I change my password or recover access to my account?
- Issues when signing in with third-party service – If you prefer using Google to log in, a problem with your linked account or its permissions can affect the process.